Question 1

What is Kolejkowo?

Accepted Answer

Kolejkowo is an exhibition of railway models and a model workshop presenting miniature towns and realistic life scenes. It is an attraction for families, railway enthusiasts and school groups — located in various places: Wrocław, Gliwice, Jelenia Góra and Warsaw.

Question 2

Is Kolejkowo open on holidays and non-trading Sundays?

Accepted Answer

Yes. All Kolejkowo branches are open 365 days a year, including holidays and non-trading Sundays — however opening hours may vary between locations.

Question 3

Can I take photos and videos during the visit?

Accepted Answer

Yes. Taking photos and recording videos while visiting the exhibition is allowed and encouraged.

Question 4

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers are available (most commonly in the amount of 50 PLN) and are valid for 3 months from the date of purchase.

Question 5

How long does a visit to Kolejkowo take?

Accepted Answer

The average time to visit the model is about 1.5–2 hours (in the Modelarnia Jelenia Góra about 1 hour). However, you can stay longer during the venue's opening hours.

Question 6

What are example opening hours?

Accepted Answer

Hours depend on location and date. For example: Wrocław and Gliwice — Monday–Friday 10:00–18:00, Saturday–Sunday 10:00–19:00; Warsaw — daily 10:00–19:00; Modelarnia (Jelenia Góra) — usually 10:00–18:00. It's always worth checking the current hours on the page for the specific location.

Question 7

What happens if I'm late for my online ticket entry time?

Accepted Answer

Online tickets are usually valid from 30 minutes before to 1 hour after the chosen time. Exact rules are confirmed at purchase — check the details in the confirmation email or on the booking page.

Question 8

How much is admission to the exhibition?

Accepted Answer

Prices vary by location and method of purchase. Online tickets usually start from around 30–37 PLN (standard) and 30–33 PLN (reduced). At the box office the full price is usually 50–55 PLN (standard) and 40–45 PLN (reduced). Check the price list for the specific location before purchase.

Question 9

What is a reduced ticket and who is eligible?

Accepted Answer

A reduced ticket is available to, among others, children from 3 years old, pupils, students up to 26 years, pensioners, disability pensioners, people with disabilities and their caregivers (in accordance with the rules of the specific location). Children under 3 usually enter free.

Question 10

Can I pay by card?

Accepted Answer

Yes. Card payment is possible at all Kolejkowo locations. Electronic payments are also accepted when buying online.

Question 11

Can I receive an invoice for tickets?

Accepted Answer

Yes. A VAT invoice can be issued — usually on site or on request for group bookings. Agree on details when purchasing/reserving.

Question 12

Do group visits need to be booked in advance?

Accepted Answer

Yes. For organized groups (usually minimum 15 people) advance booking is required — by phone or via the contact form on the specific location's page.

Question 13

What are the group ticket prices?

Accepted Answer

Standard group ticket prices are about 40 PLN (standard) and 32 PLN (reduced). In Modelarnia Jelenia Góra a group price of 35/30 PLN can occur. Exact rates are listed in the price list of the specific venue.

Question 14

How many supervisors enter free of charge?

Accepted Answer

Usually one supervisor per 10 children enters free of charge. This rule applies to school trips and preschool groups — confirm details when booking.

Question 15

How to book a school trip?

Accepted Answer

School bookings are made by phone or via the contact form. Provide the school name, visit date, number of participants, age of the children and the chosen route or workshops. Contacts: Wrocław 880 008 004, wroclaw@kolejkowo.pl; Gliwice 880 006 001, gliwice@kolejkowo.pl; Warsaw 880 005 044, warszawa@kolejkowo.pl; Jelenia Góra 880 004 008, jeleniagora@kolejkowo.pl.

Question 16

What workshops does Kolejkowo offer for children?

Accepted Answer

Kolejkowo organizes creative modeling workshops where children make miniature tenement houses and learn painting, cutting and gluing techniques. Programs are age-appropriate and linked to educational routes (historical, nature, safety).

Question 17

What ages are the workshops for?

Accepted Answer

Workshops are mainly for children roughly 4–12 years old. In Modelarnia Jelenia Góra the recommended minimum age may be 5 or 6 depending on the activity; there are also workshops for older participants (e.g., painting figurines from age 12).

Question 18

How long do the workshops last and how much do they cost?

Accepted Answer

Workshops last about 50 minutes. Prices depend on location: typically 'visit + workshop' costs 49 PLN per child; extended options (e.g., an additional modeling lesson) cost 59 PLN or more (in Jelenia Góra workshops range from 59 PLN to 69 PLN).

Question 19

What is provided during the workshops?

Accepted Answer

The organizer provides materials (paints, glues, brushes), protective aprons, workstations and instructor supervision. Each child receives a Young Modeler Diploma. Coffee/tea is often available for supervisors in the café.

Question 20

Where is Kolejkowo in Wrocław located?

Accepted Answer

Kolejkowo Wrocław is located in Sky Tower, 1st floor, ul. Powstańców Śląskich 95, 53-332 Wrocław.

Question 21

Where is Kolejkowo in Gliwice, Warsaw and Jelenia Góra?

Accepted Answer

Gliwice: CH Europa Centralna, ul. Pszczyńska 315; Warsaw: Warsaw Towers, ul. Sienna 39; Jelenia Góra (Modelarnia): ul. Legnicka 2.

Question 22

Is there parking at Kolejkowo?

Accepted Answer

Yes, but conditions depend on location. Gliwice and Jelenia Góra offer free parking (coaches have designated spaces). Wrocław has a paid underground parking at Sky Tower (there are a limited number of free spots nearby outside peak hours). In Warsaw there are nearby paid parking lots (e.g., Złote Tarasy, Palace of Culture).

Question 23

How to get to Kolejkowo in Wrocław by public transport?

Accepted Answer

From the PKP/PKS station: tram line 2 or bus 125. From the Market Square: trams 6 or 7. From Plac Dominikański: trams 2 or 17. General MPK lines serving the area are: buses A, 125; trams 2, 6, 7, 17, 20.

Question 24

Is Kolejkowo adapted for people with disabilities?

Accepted Answer

Yes. The venues are adapted for wheelchair users, and visits can be made with a stroller. Most locations have platforms for smaller children.

Question 25

Are there toilets and a cloakroom?

Accepted Answer

Yes. Most venues have free toilets and a free cloakroom. In Modelarnia Jelenia Góra, instead of an extensive cloakroom there may be a coat rack — it's worth checking before your visit.

Question 26

Can I enter with a stroller?

Accepted Answer

Yes. All locations have enough space to enter with a stroller.

Question 27

Can I come with a dog or another pet?

Accepted Answer

No. Animals (even small ones) are not allowed in the exhibition.

Question 28

What will I see at the Kolejkowo exhibition?

Accepted Answer

The exhibitions include miniatures of towns, stations, tenement houses, bridges, tunnels and realistic scenes (e.g., the observatory on Śnieżka, Świebodzki Station, the Jelenia Góra town hall). The models show day and night cycles, and in some locations there is real rain or storms.

Question 29

What are the differences between the locations (Wrocław, Gliwice, Jelenia Góra, Warsaw)?

Accepted Answer

Each venue has its thematic accents: Wrocław — Lower Silesia and the Wrocław Market Square; Gliwice — Silesia, the radio station and unique effects (rain, a western town); Jelenia Góra (Modelarnia) — the behind-the-scenes of model making and modelers' work; Warsaw — miniatures of Warsaw. The exhibition size and number of exhibits vary between locations.

Question 30

Are there guides and themed routes?

Accepted Answer

Yes. Guided tours and themed routes (standard, historical, nature, safety) are available. In some locations guides lead tours only in Polish (e.g., Wrocław), in others English tours are possible (e.g., Gliwice, Modelarnia) — check the local offer.

Question 31

Can I organize a birthday at Kolejkowo?

Accepted Answer

Yes. Kolejkowo in Gliwice (and other locations depending on the offer) offers birthday packages with a visit, playroom, refreshments and gifts. Packages have different prices and participant limits.

Question 32

What are example prices for birthday packages in Gliwice?

Accepted Answer

For example: a weekday package (Mon–Thu) costs 799 PLN for up to 10 people + the birthday child and parents (each additional child about 70 PLN), a holiday package (Fri–Sun and holidays) about 899 PLN (each additional child about 80 PLN). Modeling workshops as an additional attraction are available for an extra fee.

Question 33

Can I bring a birthday cake?

Accepted Answer

Yes. The cake is usually not included in the package price and can be brought by you — it's worth agreeing this when booking.

Question 34

How to contact Kolejkowo in Wrocław?

Accepted Answer

Wrocław: Sky Tower, ul. Powstańców Śląskich 95 (1st floor). Phone: 880 008 004. E-mail: wroclaw@kolejkowo.pl.

Question 35

How to contact Kolejkowo in Gliwice, Warsaw and Jelenia Góra?

Accepted Answer

Gliwice: CH Europa Centralna, ul. Pszczyńska 315, tel. 880 006 001, e-mail: gliwice@kolejkowo.pl. Warsaw: ul. Sienna 39, tel. 880 005 044, e-mail: warszawa@kolejkowo.pl. Jelenia Góra (Modelarnia): ul. Legnicka 2, tel. 880 004 008, e-mail: jeleniagora@kolejkowo.pl.

Question 36

Where can I find current information on hours and prices?

Accepted Answer

Current opening hours, price lists and booking details are on the individual Kolejkowo location pages (sections 'Opening hours' and 'Price list') and in downloadable materials provided for schools and groups.

Question 37

Does Kolejkowo carry out development projects?

Accepted Answer

Yes. Kolejkowo S.A. implements funded projects (including from the National Reconstruction Plan and European Funds) aimed at diversifying activities, introducing outdoor services with a historic train, technical modernization (including software, LED lighting and photovoltaic panels) and staff training.

Question 38

What benefits do these projects bring?

Accepted Answer

The projects are intended to increase competitiveness and attractiveness of the offer, reach new audiences (families, tourists, educators), introduce green and digital solutions and enable the organization of outdoor events with historic train rides.